Friendly and knowledgeable service. The lens I rented was of very good quality.
Everything was fine, got a lot of explanation!
Everything perfectly arranged, good stuff in excellent condition. In my case it was 3 Canon lenses: 70-200 2.8 IS III -- 50mm 1.2 II and an 85mm 1.2 II. Picked up Friday afternoon and returned Monday morning. This was the second time I have used Budgetcam and will certainly do so again.
Very satisfied with good services. I reserved a lens late Friday night for Saturday morning. I was immediately called early on Saturday morning and we were able to discuss a few things. The planning was very thoughtful. So very service-oriented, I also liked renting. It's good to try it out before making a decision to buy. Can recommend it to everyone.
The lens that had rented was out of stock. For the same amount I was offered a nice alternative! Pickup and drop-off went very smoothly. I will definitely come back for another rental!
In case of unavailability, we always look for another alternative! Thank you Dheeraj :)
Excellent service, quick response, handy that price is taken into account when it comes to pick up and return. Very good company.
How nice to hear such positive feedback, thank you Rogier!
I have mixed feelings. I had reserved a Sigma 70-200 with 2 sets of batteries. The sigma was not immediately available, so a Canon 70-200 was automatically offered as an alternative (9 euros more per day). Well fine, I also saw a discount on the reservation, so I thought that was the discount for a free upgrade. I went to the store, there I also indicated that I still wanted to use the student discount, but I was told that it has already been settled and the total amount is higher than I expected because I now received the Canon lens instead of the Sigma. Student discount had now been settled and I still paid the higher amount than expected because I still needed a telephoto lens for my shoot. When I arrive at the shoot, a package of batteries was not charged (all between 30 and 40%), so that was actually disappointing, because I rent batteries because I don't have enough myself and then not on the mains stuck. In the end I had to lay an extension cable, so I might as well not have rented the batteries. The next day when I returned I was helped by a man who was actually on the phone, but wanted to help me quickly. When asked if everything was to my liking, I indicated that the batteries were not charged, and therefore not very useful for me, but that it was eventually successful with mains power. I didn't feel it was taken very seriously as he would pass it on, but otherwise didn't say anything about it. Actually, I expected to get the rent back, because actually it was not useful for me now, but I also didn't have time to start the discussion (and didn't feel that the employee wanted to take that time). Now that I go through the invoice again at home, I see that it says "Discount due to BSB Sigma 70-200" as a note, but in the end it is not settled. It does contain the student discount (20%), but I still have the idea that I have paid too much and it was a bit disappointing in total if I have to be honest.
Hey Wouter, thanks for the feedback. We're going to get started!
Again nicely helped. When it turned out that the reserved lens could not be rented out due to damage, they proactively thought about a suitable solution. Be sure to keep renting at Budgetcam to try a different type of lens every now and then
We always look for an alternative for you if the product is not available ;) Thank you Wouter.
Thank you for the review Sebastian!
Excellent service and long rental period (For 1 day's rental you can pick up the items the afternoon before and only drop them off the morning after the rental day)
We do our best to ensure that your shooting days go as smoothly as possible, thank you Rein!
Thank you for the review :)
Nice employees on the phone and counter, help you well
We are glad that your experience with us was positive, thank you Hester!
Excellent fast service. Everything worked properly. Just a pity that there was no strap with the Body.
Hey Fenna, next time you can ask for a strap at the counter. You get this for free :)
Rented something for the first time at Budgetcam. Everything went smoothly, both when picking up and returning. All rented items were of excellent quality. Good service and friendly reception. Definitely come back here!
How nice to hear that everything went so smoothly, you are always welcome here Albert, thank you!
Thanks for the review Ludi :)
Good service and good help on all levels
Thanks for the review Jb :)
Shot today with the rented sigma 150-600mm contemperary lens in the birdhouse. Great service with ample collection and return options. Will definitely come to rent a lens more often
And you are always welcome, thank you Joyce!
Thanks for the super service! It has helped me enormously.
And thanks for the review Jolien!
Arranged quickly, all very clear. Received a good explanation and a discount when purchasing the tested device. Really very nice!
It's great to hear that you were satisfied with our services, thank you Anoek!
Nice stuff rented and nice people!
And also a nice review, thank you Ralia!
Thank you for the review Anne!
Thank you for the five stars Marcin!